World Vision International in Georgia is announcing an opening for the position of: IT Officer

Job Reference Number: WVG-IT

Department: Administration

Location: Tbilisi with possible national and international travel

Employment status: Employment Agreement

Benefits: Health insurance, Pension Insurance

World Vision International, one of the world's largest NGOs, has current programs and operations in more than 100 countries. It is an international relief, development and advocacy NGO dedicated to working with children, families and communities to overcome poverty and injustice. World Vision opened its office in Tbilisi in 1994 in response to the country's dire need for economic assistance and intervention in the lives of Georgia's poor and vulnerable. Today we have integrated program with several main program areas: Children in Especially Difficult Circumstances, Human Rights, Economic Development, Public Health and relief for conflIT zones. IT strategic goal is to equip World Vision Armenia with advanced strategic information management systems and technological infrastructure to support the achievement of WVA ministry goals in a cost effective way.

Purpose of the position:

Provide IT services and technical support for WV Armenia IT infrastructure, systems and staff. Ensure effective and efficient technical support for standard World Vision systems (Including Mail (Lotus Notes), Sponsorship, Program information systems (Horizon), Human Resources Financial Systems, Communications (WVCentral, Webex) etc and compliance with WV policies and standards

Responsibilities will include but are not limited to:

** IT planning and coordination

** Design project plans and coordinate the process of implementation of IT projects and objectives as defined in IT Annual ** Business Plan developed from supervisor

** Provide recommendation, planning, and deployment of IT investments.

** Evaluate the connectivity service and related business processes and launch interventions to optimize security and quality.

** Ensure IT policies, procedures are implemented and aligned with Local IT standards

** Provide support for implementation of Business continuity plan defined from supervisor

** Business Applications Administration & Support

** Provide administration and maintenance tasks for the main systems and services (Win2003, AD, DNS, DHCP, Backup)

** Provide technical support, management and implementation of new systems and upgrades of core business applications ( Lotus Notes, Sponsorship, Sun System)

** Ensure technical requirements for effective access and usage of the global systems like Horizon, Financial Systems, OurPeople, Webex, WVCentral etc.

Infrastructure and Hardware support:

** Ensure WVA is equipped with adequate and reliable IT infrastructure (LAN, Servers Internet service, IT equipment)

** Ensure readiness and working conditions of important and critical business IT equipment (servers, routers, backup)

** Ensure Data Security & Backup infrastructure and system

Customer Service:

** Provide Helpdesk support and manage the IT requests through the Help Desk system (Service Now).

** Install and ensure adequate installation and configuration of IT equipment (including Servers, computer, printer, routers etc.

** Ensure reliable and secure and reliable access and technical standards in alignment with WV applications requirements

** Provide IT orientation to staff on key business critical application, data safety and security and IT policies and standards.

** Provide support for customer data security and protection from harm (virus, malware etc)

Required qualifications:

** University Bachelor degree in a related field of study, preferably with a post-graduate qualification.

** Must be equipped with relevant IT knowledge. Must be conversant in the latest developments in the IT field.

** Should demonstrate an ability to train and support staff.

** Good understanding of verbal and written English.

** Must be responsive and responsible.

** Requires at least 3 year experience in the IT field

** Able and willing to work under the pressure and long hours.

** Ability to travel across country 50% of time

If you meet the requirements, please send a cover letter and a detailed CV in English (please ensure that you quote the Position Reference Number "WVG-IT" in the subject line and that CV includes names and contact details of 3 referees) to: Recruitment_Georgia@wvi.org

Only short listed candidates will be contacted. In case of lack of any of the above mentioned information, your application will not be considered.

World Vision Georgia is an equal-opportunity employer that values and respects the importance of a diverse and inclusive workforce and welcomes and supports all employees to achieve the maximum extent of their potential. World Vision will make reasonable accommodations to enable individuals with disabilities can apply and compete for employment opportunities for which they are qualified. To request an accommodation, please contact Recruitment_Georgia@wvi.org for further assistance.

Closing date: March 17, 2014.

source: jobs.ge